Last updated: 6 November 2026. This Cookie Policy explains how ZXenia ("we", "us" or "our") uses cookies and similar technologies on our website and services (the "Service"). It should be read together with our Privacy Policy.
1. What Cookies Are
Cookies are small text files that a website asks your browser to store on your device. They allow the website to recognise your browser on later visits. Similar technologies include your browser's local storage. In this Policy, "cookies" includes these similar technologies.
2. Our Approach
We use only the cookies that are strictly necessary to provide the Service you have asked for and to keep it secure. We do not use advertising cookies, cross-site tracking, third-party analytics or social media tracking pixels, and we do not allow third parties to place cookies through our Service. Because the cookies we use are strictly necessary, they do not require your consent under applicable law; we nevertheless describe them here so that you know exactly what they do.
3. The Cookies We Use
- Session cookie (strictly necessary). Keeps you logged in as you move between pages and remembers short-lived choices, such as the door you chose before joining. It lasts until you log out or for up to two weeks. On the live site its name begins with "__Host-", which prevents any other website or subdomain from reading or setting it.
- Security token cookie (strictly necessary). Protects you against cross-site request forgery, a type of attack in which another website tries to make your browser perform actions on ZXenia without your knowledge. It lasts up to one year.
- Known device cookie (strictly necessary, security). A signed cookie that records that you have logged in from this browser before, so that we can email you when your Account is accessed from a browser we have not seen. It contains no personal details beyond an internal account number, cannot be read by scripts, and lasts up to 400 days.
- Display preferences (strictly necessary). Your browser may store minor display preferences, such as whether a notice has been dismissed. These never leave your device.
All our cookies are first-party, are sent only over secure connections on the live site, and use the "SameSite" protection, which limits when they are sent with requests from other websites.
4. Payments
When you pay, you leave ZXenia for a payment page operated by Paystack. Paystack and the payment networks it uses may set their own cookies, which are governed by their own policies. We do not control or have access to those cookies.
5. Managing Cookies
You can block or delete cookies through your browser settings. If you block the strictly necessary cookies described above, you will not be able to log in or use the member areas of the Service. Deleting the known device cookie means you will receive a new-device email the next time you log in from that browser.
6. Changes and Contact
We will update this Policy if we change the cookies we use, and the "Last updated" date will show when it was revised. If you have any questions, please contact us through our Contact page.