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House rules

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    The rules everyone agrees to.

    Last updated: 6 November 2026. ZXenia is a house for adults who want to meet with honesty, respect and consent. These Community Guidelines form part of our Terms of Service and apply to everything you do on ZXenia: your profile, your photos, your knocks and notes, your conversations, your posts at tables, and the way you treat people you meet through us. Breaching them may lead to the removal of Content, restriction of features, suspension or permanent termination of your Account and, where appropriate, a report to the authorities.

    • Respect every member's stated intentions and boundaries. "No", silence, an unmatch or a block is a complete answer, and must not be challenged, worked around or punished.
    • Never send sexual content, including sexual photos or explicit messages, to someone who has not clearly asked for it. Photos in chats arrive blurred so that the recipient can choose; do not pressure anyone to view or to send them.
    • Never share, threaten to share, screenshot for the purpose of sharing, or otherwise distribute another person's photos, messages or personal information without their consent. Sharing intimate images without consent may be a criminal offence under the Computer Misuse and Cybercrimes Act, 2018.

    2. Adults only, without exception

    • Every member must be at least 18 years old. Do not misrepresent your age.
    • Content that depicts, describes, sexualises or appears to sexualise anyone under 18 is absolutely prohibited, including role-play, drawings and age-play language. We remove it, terminate the Account and report it to the authorities. See our Child Safety Standards.
    • If you believe a member may be under 18, report them immediately. These reports are reviewed before anything else.

    3. Be who you say you are

    • Use photos of yourself that are recent and show your face clearly. Do not use photos of other people, celebrities, illustrations or images generated to look like a real person.
    • Do not impersonate anyone, including ZXenia staff. ZXenia staff will never ask for your password, verification codes, M-Pesa PIN or payment outside the official checkout.
    • Be honest about your intentions and relationship status. If you are in a relationship, your profile should say so where relevant to the people you meet.
    • One person, one Account. Do not create fake, duplicate or automated Accounts.

    4. Respect and safety

    • No harassment, bullying, threats, intimidation, stalking or repeated unwanted contact.
    • No hate speech or discrimination on the basis of race, ethnicity, tribe, nationality, religion, disability, sex, gender identity, sexual orientation, HIV status or any other characteristic protected by law. Stating your own preferences respectfully is not discrimination; demeaning people is.
    • No content that promotes violence, self-harm, suicide or eating disorders. If someone tells you they are at risk, encourage them to contact local emergency services, and let us know.
    • Do not "out" anyone or reveal their membership of ZXenia, their sexual orientation, gender identity or intentions to others.

    5. No money, no selling

    • Never ask other members for money, gifts, M-Pesa transfers, airtime, loans, bank or card details, cryptocurrency or investments, for any reason, however urgent the story.
    • No escorting, commercial sex, "sponsors", sugar arrangements offered for payment, or selling or advertising sexual content, including links to subscription content sites.
    • No advertising, recruitment, multi-level marketing or promotion of other services.

    6. Photos

    Profile photos must show you, and must not contain nudity, sexual activity, sexualised poses that expose intimate areas, weapons used in a threatening way, illegal drugs, contact details, QR codes or advertising. Every photo is checked by a person before others can see it. Photos sent in private conversations may be withheld automatically if they appear to contain nudity.

    7. Tables

    Tables are moderated group spaces. Keep posts on topic and kind. Hosts may remove posts at their table. Do not use tables to collect contact details or to message people who have not engaged with you.

    8. Off the platform

    Your conduct towards members you meet through ZXenia, including in person and on other services, is subject to these Guidelines. We may act on credible reports of serious harm that took place off the platform.

    9. Reporting, and what happens next

    Use the Report option on any profile, message or table post, or contact us. Reports are confidential: we never tell the reported member who reported them. A person reviews every report. Depending on what we find, we may take no action, issue a warning, remove Content, restrict features, hold a profile from discovery, suspend or terminate an Account, and, where we believe a crime has been committed or someone is at risk, inform the authorities. Making false or malicious reports is itself a breach of these Guidelines.

    10. Appeals

    If you believe we have made a mistake, contact us with the details. A different member of our team will review your case.

    Read the Community Guidelines

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